Can I host Live Help sessions outside of weekdays from 4-7pm PST (or 6-8pm IST for Live Help India)?
What if I find myself unable to help the learner with their question or problem?
Once my session has started, how do I admit learners to my room?
Is any training required to host a Live Help session?
How do I start my Live Help room?
What if a learner really pushes me to give them the answer to their problem?
What if multiple learners join?
How should I help a learner during Live Help?
How long should I wait for a learner in Live Help?