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What should I do if the curriculum link isn't working for me?

Updated yesterday

We're so sorry to hear that you're running into issues with the curriculum link!

  1. Use Chrome as your browser: The first thing to do is check your browser. Coda works best in Chrome, so we recommend trying the link in Chrome.

  2. Update Chrome: ensure that you have completed any pending updates for the Chrome browser.

  3. Clear cookies or use a different device: It can also help to clear your browser cookies (instructions here) or try accessing the link on a different device if possible.

If you are still running into issues after following the steps above, please reach out to our User Support Team and request to speak to a human agent for further assistance. It would be super helpful if you could send our team screenshots of the issue you're running into.

If you are a Chromebook user and the steps above are not fixing the issue, please follow the steps below to reach out to the Coda team directly:
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1. Open Developer Tools: To open Developer Tools on a Chromebook, you can press Ctrl + Shift + I inside the Chrome browser, or right-click any webpage element and select "Inspect."
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2. Take a screenshot of the error you see and email it to [email protected] so that the Coda support team can investigate this further.

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