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Why isn't the website letting me log my prep time for a session?
Why isn't the website letting me log my prep time for a session?
Updated over 2 months ago

If you're unable to see your session in the session prep modal, it could be because of the following reasons:

  1. If you've tracked prep time for a session already, you can't track it again.
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  2. You can't track time for sessions happening in the future - please log those after the session has occurred.

  3. You can only track session prep for sessions that are also eligible for volunteer hours. Please read this FAQ to learn which subworlds & topics are eligible for volunteer hours.

Reach out to the Tutoring Operations Team Leads if you continue to have issues.

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