Articles on: Trust, Safety, and Privacy

What are your volunteer policies?

Overview is deeply grateful for the help of our dedicated volunteers. This Volunteer Policy explains possible risks of volunteering and includes liability waivers, consents, and other legal agreements on your part. Please read carefully.

Volunteer Hours

You understand that will keep track of the number of hours you spend volunteering as a tutor. However, you understand that makes no promises or guarantees that you will be allotted a certain number of volunteer hours.

No Representations about Outcomes

You acknowledge that is not making any representations, warranties, promises, or guarantees of any kind about the outcome of your volunteer experience, including, without limitation, college acceptance, job opportunities, or school credit. will not be responsible for any financial or other loss incurred by you in connection with volunteer activities.

No Rights to Make Contracts

You agree that you will not make any contracts (or other commitments) for (or on behalf of) without the prior written consent of

No Employee Benefits

You understand that since you are not an employee of, you are not covered by or eligible for any insurance, health care, worker’s compensation, or other benefits. The volunteer hours are a donation of services to for public service, civic, and charitable objectives without contemplation of pay. You understand that you will not be paid for your services.

Risks Associated with Volunteering

You understand that volunteering for has risks. These risks may include, without limitation: data breaches; exposure to computer viruses; unpleasant or harassing interactions with individuals on the platform; or exposure to unauthorized individuals in the background of or same physical space as a user. You understand further that these risks include risks of physical or psychological strain or distress, illness, and property damage or loss, and that they may arise from your own actions or from the actions of others.

Awareness and Assumption of Risk

You understand the information above, and confirm and acknowledge that these are risks associated with volunteering. With such information and awareness, and with the recognition that other factors may create additional such risks, you knowingly, freely, and voluntarily: (a) sign up to volunteer for; (b) engage in volunteer activities; and (c) assume and accept the risks of all injury, illness, property damage or loss, financial obligation, loss of privacy, loss of reputation, and all other injuries and other consequences, whether known or unknown, whether foreseen or unforeseeable, that may result, directly or indirectly, from your participation as a volunteer, regardless of the cause.

In consideration for your participation as a volunteer, you waive and release and its directors, officers, agents, employees, volunteers, and affiliates (collectively, “Released Parties”), from any and all liability, claims, costs, and expenses of any kind and of whatever nature which you or your heirs, next of kin, or legal representatives may have or which may later accrue, caused by or arising directly or indirectly from your participation in activities. This release and waiver includes, in each such case, all claims in respect of the risks noted above, known and unknown, foreseen and unforeseeable, regardless of the cause or whether such claims arise from tort, contract, or otherwise, and even if caused by negligence, whether passive or active. You will not sue any of the Released Parties on the basis of these waived and released claims. You waive the protections of Section 1542 of the California Civil Code.


As a volunteer, you may have access to confidential information, including information about learners, other volunteers, tutors, and internal communications relating to our business and operations. Confidential information means any information learned by you that is not available to the public concerning matters related to, its product roadmap, processes, or users, and any information that a reasonable person would understand to be confidential based on the nature of the information and circumstances of disclosure. At all times during and after your participation, you agree to maintain the confidentiality of this information and to prevent any unauthorized access or use. You will only access and use the confidential information for the purpose of serving in your role as a volunteer on behalf of


You commit to preserve the safety and confidentiality of and all of our learners and tutors. To help protect confidential information and the trust of our entire community, you agree to use unique, secure passwords with multi-factor authentication for any account, tool or database and will report any reasonably believed security, legal or privacy issues to [email protected] immediately so that we can collaborate and help identify and address any potential issues. You will use tools and communication channels only for purposes that are reasonably necessary to fulfill your role as a volunteer. At the end of the volunteering (and at any time upon request), you will assist us to ensure that access to confidential information and to our accounts and tools is removed.


You agree to uphold the values. You acknowledge that strictly prohibits discrimination and harassment of any kind, including discrimination and harassment on the basis of race, color, veteran status, religion, gender, sex, sexual orientation, age, mental or physical disability, medical condition, national origin, marital status, or any other characteristics protected under U.S federal or state law or local ordinance.

Assignment of Work Product

You may develop work product in the course of your volunteer activities, including, without limitation, curriculum content, tutoring methods, mentoring guidance for learners or the community, user support materials, or platform policies. You intend for to have full and exclusive rights to such work product and accordingly: (a) assign to all rights, title, and interest worldwide in the work product; (b) grant to an irrevocable, exclusive, royalty-free, perpetual, and worldwide license to any rights in the work product that cannot be assigned to ; and (c) waive enforcement against Client of any rights in the work product that cannot be assigned or licensed to


You understand that will not use your name, image, or likeness in any format, including photos, video, print, or electronic media, without notice and your affirmative consent.

General Provisions

You understand that this Volunteer Policy will be binding for so long as you are a volunteer at You may stop being a volunteer at any time for any reason. Likewise, we may ask you to stop being a volunteer at any time for any reason. This Volunteer Policy will run in favor of, and may be enforced by, each of the Released Parties, and will bind your heirs, next of kin, and legal representatives. This Volunteer Policy will be binding to the fullest extent permitted by law. If any provision of this Volunteer Policy is found to be unenforceable, the other terms remain effective. This Agreement will be governed by California law.

Updated on: 18/08/2022

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