FAQs

Here we dive a bit deeper into the processes involved in our platform. If you have a question that isn’t answered here, feel free to reach out to us at [email protected]

General

What topics does schoolhouse.world offer tutoring in?

What do I do if I’m not in a U.S. time zone?

Am I allowed to join sessions if I’m under 13?

How are sessions kept safe from bad actors?

How long are sessions?

How many learners are in each session?

Do sessions cost anything?

Do I have to turn my camera on in the Zoom session?

Tutors

Who are the tutors on schoolhouse.world?

Do I need any prior experience to become a tutor?

How big of a time commitment is tutoring?

Certification

What are the benefits of earning schoolhouse.world tutor certifications?

What am I allowed to use while I’m getting certified?

How does the tutor certification process work?

What happens when peer reviewers flag a submission?

How long will it take to find out if I’m certified or not?

What if I don’t earn 90%––can I try again?

Cheating & fairness

View our full terms and conditions.

What steps are taken to avoid implicit bias in assessment?

How is cheating prevented?

How does schoolhouse.world verify someone's identity?

What happens if someone cheats?

Can I peer review my friends?

Privacy

View our full privacy policy.

Why do I need to share my date of birth and school?

How will my privacy be maintained if other users are reviewing my submission?

Troubleshooting

What do I do if Loom is banned in my country?

What do I do if my Loom account will only let me record for five minutes?

What if I have a disability that prevents me from following one or more of the certification guidelines?